For TLC DAY TRIPS:
For day trips, we do not have any insurance or Refund Protection Plan available. Payment must be made in full when booking a day trip, and if you cancel your reservation up to 45 days prior to the trip’s date, you will receive a full refund. *Occasionally a day trip may have a different cancellation date other than 45 days out – it is good to inquire when making your reservation. — If TLC should need to cancel the entire day trip, you will receive a refund.
For TLC OVERNIGHT MOTORCOACH TOURS:
For most overnight tours, a full refund will be made up to 45 days prior to departure date. However, some of our tours, especially the longer ones, may have a 60-day cancellation date. The specific date will be listed on your confirmation which you will receive in the mail once you make your reservation. Tours including tickets may have earlier non-refundable dates – please inquire when making a reservation for a tour that includes tickets. There are no refunds for cancellations made within the 45 (or 60) days prior to your departure date. However, we will do our best to recover as much as we can, but cannot guarantee anything including prepaid reservations and other costs that are non-refundable to us. There will be a $25.00 per/person charge for this service. There will be no refund, for any reason, for a “no-show” on the day of the tour.
** Please Note: Refunds will be made by the same method you paid us; e.g., if you paid by credit card, the refund will be put back on that credit card. No exceptions.
TLC’s REFUND PROTECTION PLAN for Overnight Motorcoach Tours:
TLC has an in-house “Refund Protection Plan” which we offer for overnight motorcoach tours through our office at a minimal cost. It needs to be purchased when you book your trip. This insures you a full refund in case of:
- ) A death in your immediate family (requires a copy of death notice)
- ) Personal illness (requires a doctor’s written note confirming you were too ill to travel)
- ) Exceptions would be made if an immediate family member’s serious illness necessitates you staying home, but would still need confirmed by a doctor’s note. *Immediate family, in these situations, includes spouse, parents or children only.
The RPP covers you up to the morning of departure; however, you must call your Escort (number will be provided) that morning before your pick-up time in order for the RPP to be valid. She will need to call all the places the tour is going to change the passenger counts. Failure to call the Escort that morning cancels your RPP coverage.
Feel free to call our office for full details about TLC’s RPP. We encourage you to take advantage of the protection plan, or secure more comprehensive insurance on your own, if desired.
TLC “FLY TRIPS”:
For any of our tours that involve flying, the connecting companies we use for our air tours offer their own insurance plans and instructions. You will find that information listed on each tour’s page and/or flyer near the respective pricing and other pertinent details. It is up to you, of course, whether or not you choose to take insurance out, but it is highly recommended.